DRG/GAF Partnership Featured in Roofing

DRG/GAF Partnership Featured in Roofing

DRG/GAF Partnership Featured in Roofing Diversity Resources Group (DRG) and GAF have launched pulseM, an app that allows contractors to obtain and manage reviews from customers and employees. It is available to GAF Master Elite, Certified, Master, Master Select, and Premium Coating System Contractors across the U.S. and Canada. The technology allows customers to leave […]

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Diversity Technology Brings Cutting Edge Customer Engagement Software to GAF

Diversity Technology Brings Cutting Edge Customer Engagement Software to GAF

DRG Tech Brings Cutting Edge Customer Engagement Software to GAF Dallas-based Diversity Resources Group (DRG) has announced an exclusive relationship with GAF, North America’s largest roofing manufacturer, to launch a cutting-edge customer engagement software. pulseM is an app that allows contractors to obtain and manage reviews both from customers as well as employees. It is […]

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Why Your Traditional Surveys Don’t Work – Part 2

Why Your Traditional Surveys Don’t Work – Part 2

Why Your Traditional Surveys Don’t Work – Part 2 Ah, the traditional customer feedback survey. The bane of many a customer, and the thankless task of many employees. Why don’t these surveys do a good job in helping companies and organizations better understand what makes their customers ‘tick’? There’s no one simple answer. This two-part […]

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Why Your Traditional Surveys Don’t Work (And What To Do About It)

Why Your Traditional Surveys Don’t Work (And What To Do About It)

Why Your Traditional Surveys Don’t Work (And What To Do About It) Stop us if you’ve heard this before: “You’ve been selected to participate in a brief survey at the end of this call!” ‘Yes! Exciting!’…..said no one ever. In a world where time is at a premium for many of us, the thought of […]

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Negative Online Reviews: What To Do About Them, And How To Prevent Them

Negative Online Reviews: What To Do About Them, And How To Prevent Them

Negative Online Reviews: What To Do About Them, And How To Prevent Them I was recently YouTubing old commercials (I was feeling a little nostalgic) and saw a shampoo commercial by Faberge. The product touted such great results that the spot starts with the spokesperson saying, “I told two friends about Faberge organic shampoo. And […]

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DRG Launches New Technology Subsidiary

DRG Launches New Technology Subsidiary

DRG Launches New Technology Subsidiary Dallas-based Diversity Resources Group (DRG) announced its launch of pulseM Online, a subsidiary offering within DRG’s technology division. pulseM Online is focused on bringing a new, groundbreaking customer engagement software to market across the US and Canada. Dubbed pulseM, the patented technology was developed to help businesses gain real-time insight […]

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Team Introduces Game-Changing Customer Engagement Experience

Team Introduces Game-Changing Customer Engagement Experience

Team Introduces Game-Changing Customer Engagement Experience Have you ever wondered how all those email surveys you receive are used by the companies that send them to you? Buy a product, take a trip or use a service, and you receive a survey. After answering an excessive and sometimes intrusive number of questions, what is the […]

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PulseM Releases New Social Media Review Feature!

PulseM Releases New Social Media Review Feature!

PulseM Releases New Social Media Review Feature! PulseM is proud to announce it has released a new feature for its customer engagement software this week, aimed it boosting client social media reviews. Homeowners can now simply go to the SMS message they received from PulseM for Bio or Feedback and text “Review” back to that […]

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